It does not matter how much percentage battery charge is remaining. I appreciate you going through the test results and Yes, you may replace the battery to fix the issue,. Alternatively, you may use the universal part number to purchase battery at the local retailer as well.
Next, enter your HP model number on the right. I had the same problem with my HP Envy x convertible laptop Windows 10 bit. The indicator light next to the charger port was white and blinking. I shut down the laptop and unplugged it from the charger port. I waited a half hour and plugged it in again. Immediately, the charger port indicator light came on orange, indicating it was charging.
I started up the laptop and the charger indicator in the system tray lower right of screen said "1 hr 49 min to full charge". No need to reinstall the battery control. Then the same thing happened again. Double-click on Batteries. If you double-click on that you get a box with properties.
Click the Driver tab. So click Uninstall Device. Click Uninstall on the pop-up message. Shut down the computer. Restart the computer. View solution in original post.
I guess it would be obvious to say: "don't do that". I mean use the overvoltage adapter. If you are lucky all you did was fritz out the smart chip inside your battery. A new battery would work OK in that event. The next best thing is if you just fried the power jack module. In that case, replacing that module which is not too hard or expensive would fix it.
Worst case, you toasted the motherboard which is a big deal as you might expect. I am betting it is just the battery. I would just buy a new battery before I tried disassembly. The AC jack module also handles current to the battery so the lead that allows the battery to charge can be bad even though the laptop can work off AC power alone. Likely you reused the power jack module when you replaced the motherboard so I doubt you have a spare.
I replaced the DC jack module, still the same problem. When I replaced it, I checked the motherboard for any fried module or soldering, but everything seemed just fine to my eye. Should I try to replace the battery then? Also, battery charging led is beeping the light should be a fixed one, not beeping , and HP Battery check labels the battery state as "unknown". Didn't find what you were looking for? Ask the community. Cheers, Udit G.
Was this reply helpful? Yes No. Level 5. Message 2 of Message 3 of I wish I could do that but unfortunately HP assistant support is not working for me either. Looks like the application is buggy. Level 3. Message 4 of There is some document from HP that states the reset of battery charging circuit involves: 1. You might of course have a faulty battery and the above procedure won't have any effect. Message 6 of New member.
Message 7 of Please help!! Message 8 of Message 9 of HP would love for me to buy a new battery, since its more expensive Any Thoughts???? Message 10 of So what am I supposed to do? I did reset the BIOS to defaults I did try to turn on the PC on only battery power I didn't try to update the BIOS yet. I hate HP Notebooks Please help me, thanks.
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